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Glossary

Find out about the terms we use and what they mean...

What's a Respondent?

Creating your first survey

What's a Distribution?

How do I get my Survey out to my participants

What's a come-back-later code?

I want anonymous participants to be able to pause and continue later.



Image-based Choices
Surveys and Market Research communities have their own languages. But like every language there are differences for people from different places. Here are a list of words, phrases and terms that we use and what they mean in the WebSurveyCreator world. Think of this as your your universal translator.
A B C
Category or Survey Category
A way of grouping Surveys together so that you can find them easily. You can create your own categories. Surveys can only be attached to a single Category.
Choices or Selection Choices
Sometimes Questions might require the Respondent to make a single selection or multiple selections from a list of known options. These options are known as Choices. For example, in the Question "Select your favorite Fruit: (A) Apple, (B) Pear, (C) Orange, (D) Banana", the options of Apple, Pear, Orange and Banana are all Choices. Some people may refer to these as Scale Questions, Rating Scales, Rating Questions or Coded Questions.
Choice Linking
A process where you can control what Choices will show in a Choice based Question based on the answers to a similar previous Question. For example, You might ask the question "Which types of Fruit do you eat: (A) Apple, (B) Pineapple, (C) Grape, (D) Pear, (E) Kiwi (F) Orange, (G) Banana" and allow the respondent to make multiple selections. If you then wanted them to choose their favorite fruit it would be important to not show them fruit that they have not selected. That is, if they selected Apple, Pear, Orange and Banana it would be preferable to show "Select your favorite Fruit: (A) Apple, (B) Pear, (C) Orange, (D) Banana". Choice Linking allows you to link the two questions and ensure that the second question only shows items that were selected.
"Come-Back-Later-Code" or Recall Code
In its default setting, if a Respondent leaves a partially completed survey using an Anonymous Distribution, their response will be lost and, if they click the link again, they will have to restart their response. You can however set the distribution to allow these Respondents to come back and, using a code, complete their response. This code is called a "Come-Back-Later-Code" or a "Recall Code". You can also, optionally, allow the respondent to Edit their completed response
D
Distribution
The means or the method of having your Survey delivered to your Respondents. This can include Anonymous Distributions and Respondent Based Distributions.
Anonymous Distribution
A means of collecting Responses that ensures you do not know any details about the Respondents unless you physically ask them Questions that identify who they are. Anonymous survey responses would normally be completed in a single sitting and if the respondent click the link a subsequent time they would lose their partially completed response nor would they be able to edit their completed response. However, if the Distribution is set to allow "Come-Back-Later-Codes" they could use that code to come back and complete the response or optionally edit the response.
Respondent Based Distribution or Known Respondent Distribution
A means of collecting Responses when you have a known list of Respondents. That is, you have a list of people including some identifiable information such as their Name or Email Address that identifies who they are. In this case each Respondents will receive a unique link for their response completion process. The link would normally be sent to them via Survey Email, allowing them to click on the link on their chose device and complete the survey. Because it is a unique link, they can come back and click the link over and over in order to complete the survey. This includes changing devices part way through the survey.
E F
Flow or Survey Flow or Flow Control
A way to control logical pathways that a Survey will take. Sometimes referred to as Branching or Conditional Branching, Flow Control will allow you to hide Pages and Questions for some Respondents based on their answers to other questions either on the same page or on previous pages.
G
Group or Question Group or Content Group
A series of Questions or other content, that you wish to visually appear as if they were 1 single question. This may occur for logical, categorical or simply aesthetic reasons.
H I J K L M
Matrix Question
A Question consisting of a set of Choices and Rows that combine to allow a consistent interface for collecting answers for the same scale for different question text. For example, "For the following parts of our Hotel choose your level of satisfaction (A) Room, (B) Reception, (C) Pool, (D) Gym, (E) Restaurant". See Question Rows.
N O P
Page
A single part of a Survey that is attached to a Survey, representing a series of 1 or more similar or related Questions that are grouped so that they appear on the screen at the same time. For example, "Demographic Questions".
Q
Question or Content or Survey Content
A single part of a Survey that is attached to a single Page of a Survey. Each question or content may consist of a sentence of text asking Respondents to enter information and a series of input fields or other controls allowing the Respondent to complete an answer. For example, "What is your name?". Questions or Content can also include Images, Text, Video and other elements that convey a message or instructions without requiring input.
Question Rows or Rows
Sometimes Questions might require the Respondent to make a series of Choice selections where the Choices (Rating or Scale) are exactly the same, but the Question Text might change. For example, "For the following parts of our Hotel choose your level of satisfaction (A) Room, (B) Reception, (C) Pool, (D) Gym, (E) Restaurant". These questions can utilise a Matrix Question. Each Matrix Question consists of 1 or more Question Rows. Each Question Row is simply 1 of the individual elements from the Question. For example "Reception".
Quotas or Survey Quotas or Quota Sampling
A process to ensure you get a balanced sample, and minimize your costs for panel respondents by ensuring you only pay for the people you actually need. For example, you might want to limit your respondents to 100 Male and 100 Female participants. Survey Quotas will allow you to screen our (Quota Out) participants when one of those Quotas indicates you already have enough participants.
Quota Out
When you have a Survey Quota and a Respondent fails to meet the criteria and cannot be included that are said to have "Quota Out" as you already have enough participants. When that process occurs you can Terminate the Survey and stop them participating further.
R
Response
The result of someone taking a single survey. For any individual Survey you might have many responses. Each response consists of 1 or more answers to individual Questions. See Draft Response
Draft Response
The result of someone starting a survey response but not yet completing the Response. Any Response that is completed and then Edited will be reverted to a Draft Response. Draft Responses cannot be viewed nor included on reports until they are completed.
Respondent or Survey Respondent or Participant
The person who is completing the Survey. This maybe someone Anonymous or someone who is a Known Respondent. In the case of Known Respondents you would normally include, at least, an email address and, optionally, their name and other details.
S
Survey
The actual questionnaire that you want to have people complete and get back your results. Each Survey project will consist of 1 or more Pages and Questions that make up the design, along with all the data and reports and analytics.
T U V W X Y Z
Terminate Page
When you have a Survey Quota and a Respondent fails to meet the criteria and cannot be included due to a "Quota Out", you can have the participant Terminate the Survey and stop them participating further. You do this by changing Survey Flow and have the participant end on a Terminate Page. This will not allow them to participate further in the Survey.
Date:  29 April 2019
Link:  https://design.qorrp.com/c/glossary-guide.aspx